TUVOI
SMS / Text & Ringless Voicemail Drops
Now sending SMS Texting and Ringless Voicemails through a campaign on a batch of accounts is a breeze. Created with maximum efficiency in mind, Tuvoi can both send and receive texts quickly and easily inside TUVOI. Voicemail responses display a clickable account number for real time interaction.
Create outbound SMS (texting) Campaigns
With Tuvo’s Prodigy Texter you have complete control over creating texting campaigns including, what accounts are in the campaign, the rate that they are sent (i.e. number of texts per second) and who you allow to respond to inbound text / voicemail response.
Ringless Voicemail Drop Campaigns
With Tuvo’s "GREG" (Text to speech) you have complete control over creating Voicemail campaigns including, what accounts are in the campaign, the rate that they are sent (i.e. number of voicemails per second).
Real time texting on demand
Any collector given permission by management to send SMS notifications can send a text to any number on the account in real time. The administrator has the ability to allow any user to:
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Send out only one pre approved message.
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Send a message from a drop down list of pre written messages.
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Compose their own message.
Text and Ringless Voice Drop Templates
With Tuvoi you can create an unlimited number of templates that can then be categorized and selected from a menu by collectors thereby sending out the most applicable message.
Real Time Response Notification
The administrator has the option of deciding who can respond to inbound texts. The permissions can be given to a specified group of users or to individual users.
You have the ability to allow employees the ability to text with the debtor or just initiate a text to the debtor you can with Tuvoi. Tightly controlled permissions ensure that management decides exactly what functions of the SMS system each employee can access.
Choosing from a menu of pre written texts the user can send a text message to any phone number on the account. The messages are completely customizable but will usually ask the recipient to call your main number. If, however, they opt to text back; the message will be automatically displayed and available for any authorized collector to claim and respond to. Reaching unreachable consumers position your entire firm for massive success.