Eliminate Cost
Many expenses you take for granted as a cost of doing business can be greatly reduced with Tuvoi. From hardware and software expenditures to optimizing your collection and support staff productivity with fewer people, Tuvoi was designed with your bottom line in mind.
Eliminate Server
Eliminate the need for a server room. Tuvoi operates in the cloud needing only a login for your administration, clerical, support and collection staff. No server costs - with Tuvoi there is no need for a server and all of the related maintenance charges that can add up fast. Gone is the need to periodically replace your server, other hardware and the costly man hours needed for its support.
Reduce Hardware and Wiring Costs
With Tuvoi, users can work with any pc or even on an inexpensive Chromebook and a headset. That means wiring and hardware costs are drastically reduced resulting in huge savings.
No Phone Room
The cloud based Tuvoi phone system offers more than most phone systems costing upwards of tens of thousands of dollars. Expensive man hours needed to hunt down call recordings are no longer necessary as every call, either inbound or outbound is automatically recorded and filed in a tab in the appropriate account. Outbound calls require only clicking on the phone number and the call is generated. Individual voicemails, group voicemails and company voicemails are a breeze to set up with nothing additional needed. All of these and many other features which are bundled are included.
Cut Calling Costs
Apart from saving money on your phone system, Tuvoi can shred your phone bill by utilizing the most sophisticated VOIP (voice over IP) technology. Every call you make is a fraction of the cost providing you savings that really add up fast.
No Upgrade Costs
Unlike most collection software, Tuvoi is upgraded automatically and with no expense to the user. No installation or labor is required as it will all happen seamlessly in the cloud.
IT Personnel Costs
Other than a small monthly user fee, there are no additional IT costs for your collection system.
Reduce Clerical and Support Staff Costs
How many members of the clerical/support staff spend hours every day preparing collection letters to be sent or sending out emails and special letters? If the answer is much more than you would like, Tuvoi has that problem solved. All of these functions and more can be done with the touch of a button. Tuvoi can also auto generate either standard or custom letters and email in seconds. This reduces all the costly busywork every agency has had to accept.
Reduce Collector Costs
Every collection manager wants to get more out of their collection staff. Tuvoi is designed with that idea in mind. We can help you reduce payroll and maximize collector productivity by giving you control over what accounts each collector on the floor works and what accounts you want them to follow up on. Our system is so easy to use that one click outbound calling makes that happen.
Reduce Manager Costs
Complete collector audits in a fraction of the time with more information and a better ability to pinpoint any problems with any collector or account. Every collection manager has access to wide ranging summary information on both his or her entire group as well as each collector in it. At a glance he or she can tell which collectors have the least or most activities as well as who has least or most collected and a bevy of other information on collector productivity. When talking to individual collectors about an account, the manager can see all the relevant notes and hear the actual calls made by the collector to the debtor and see a live audit trail all by simply bringing up the account. All of these things greatly improve collector yield while requiring fewer managers thus reducing the overall management costs.
