Eliminate Cost
At the heart of Tuvoi is a collaboration of state of the art of technology combined with decades of Industry Experience. Functionality with Experience based Knowledge.
OUR SERVICES
Eliminate the need for a server room. Tuvoi operates in the cloud needing only a login for your administration, clerical, support and collection staff. No server costs - With Tuvoi there is no need for a server and all of the related maintenance charges which can add up fast. Gone is the need to periodically replace your server, other hardware and the costly man hours needed for its support.
No upgrade costs - Unlike most collection software, Tuvoi is upgraded automatically and with no expense to the user. No installation or labor is required as it will all happen seamlessly in the cloud.
No IT personnel costs - In terms of IT costs for your collection system is concerned other than the small monthly user fee, there isn’t any.
No consulting costs - No expensive computer consultant or 3rd party service is needed to maintain your collection system once you are on Tuvoi. Our team is constantly improving and adding features with no additional expense to you.
Reduce hardware and wiring costs. - With Tuvoi, users can work with any pc or even on an inexpensive chromebook with absolutely no wiring required. That means wiring and hardware costs are drastically reduced resulting in huge savings.
Significantly reduce IT costs. - full time IT employees can
Reduce collector costs. - Every collection manager wants to get more out of their collection staff. Tuvoi is designed with that idea in mind. We can help you reduce payroll and maximize collector productivity by giving you control over what accounts each collector on the floor works and what accounts you want them to follow up on. Ease of use and one click outbound calling makes that happen.
Reduce management costs. Complete collector audits in a fraction of the time with more information and a better ability to pinpoint any problems with any collector or any account. Every collection manager has access to wide ranging summary information on both his entire group as well as each collector in it. At a glance he can tell what collectors have the most and least activities, who has the most and least collected and a bevy of other information on collector productivity. When talking to individual collectors about an account the manager can see all of the relevant notes, hear the actual calls made by the collector to the debtor and see a live audit trail all by simply bringing up the account. All of these things greatly improve collector yield while requiring fewer managers thus reducing the overall management costs.
Ensure compliance. Using Tuvoi you will be able to not only monitor anyone real-time but you can also enter the call as a third person or enter the call so that the collector can hear you but the debtor can not. Additionally, every recording is kept and stored in a tab in each account making compliance audits easy and 100% accurate. If you believe that there might be a problem with a collector talking to a debtor, the account can be reassigned with a few keystrokes and the collector can be locked out of the account. The system gives the manager complete control whether he is on site or working remotely.
Eliminate phone systems cost. The cloud based Tuvoi phone system offers more than most phone systems costing tens of thousands of dollars and it's FREE with our collection system. Expensive man hours needed to hunt down call recordings are no longer necessary as every call, either inbound or outbound is automatically recorded and filed in a tab in the appropriate account. Outbound calls require only clicking on the phone number and the call is generated. Individual voicemails , Group voicemails and Company voicemails are easy to set up and unlimited all at no charge.
